TERMS & CONDITIONS
Thank you for your order through the Hunting for Wildflowers website. Please read through our Terms & Conditions. Your use of the website or purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.
TERMS AND CONDITIONS
Retail prices are in Australian dollars. Prices displayed on Hunting for Wildflowers website are subject to change without further notice.
PLACING AN ORDER AND PAYMENT
When placing an order from this website you should use the shopping cart and order page provided. When you order online you agree to pay the stated price for that product (and applicable shipping charges). We accept orders through the PayPal payment system or credit card. Payment will be made immediately on completion of your online order. The PayPal payment system has an encrypting facility for your security and allows you to order with a credit card, even if you do not have a PayPal account. By placing an order on this website (www.huntingforwildflowers.com.au) you are making an offer to purchase product at the price stated on the site. Your offer to purchase is accepted when your credit card is charged or processed through your credit card account and an email confirmation will be sent to your nominated email account confirming this.
Occasionally we will offer special promotions to our customers. This can include a gift with purchase, free shipping, discounts or other promotional activity associated with a product purchase. These offers may be for a limited time only, and no rain checks are available.
Hunting for Wildflowers offers postage within Australia and limited International locations. On receipt of your order and payment we will do our utmost to dispatch your order within 1-3 working days, however this time frame is not guaranteed.
Your order will be delivered through Australia Post or Sendle. The delivery time to your destination will vary according to your postcode and we ship from 3061. To check your estimated time from shipping to delivery for your destination please click here. Full details can be found at www.auspost.com.au. Please allow extra time for deliveries at peak times eg sales, Christmas and Easter. Hunting for Wildflowers does not accept any responsibility for shipping times, and we cannot refund items that arrive later than required. Hunting for Wildflowers does not accept any responsibility for goods once they have been collected by Australia Post or Sendle, including any loss or damage in transit. No reimbursement will be made by Hunting for Wildflowers in such cases.
We reserve the right to contact you to verify payment, delivery or other customer details. Where inaccurate or incomplete details are provided and additional delivery costs are incurred, you will be liable to pay these costs.
COVID-19 Update: Due to the increased demand on delivery providers (reduced flights, lockdown restrictions, border closures etc) you may experience some delivery delays. Depending on the destination (city/regional) please allow an extra 1-5 business days for delivery. This also include Express Post.
Hunting for Wildflowers offers the following shipping options:
- $12 flat rate
- Free shipping for orders $200+
Starting from $18 (via Australia Post) – If the order is placed before 2pm on a business day, we guarantee next business day delivery if the address falls within the Australia Post Express Post network.
Free local contactless delivery is available to all addresses located in Darebin (VIC). A SMS or email notification will be issued the morning of your delivery and when your order has been delivered.
Please advise us of any specific delivery details at check out.
Orders cannot be delivered to PO Boxes.
Orders returned to Hunting for Wildflowers due to incorrect address or failure to collect from a postage service outlet, will incur a re-shipping and re-delivery fee. Shipping charges from the original dispatch are not refundable.
If you would like to arrange delivery to an international address, please email us at email@example.com and we will provide a custom shipping quote for you.
For any questions regarding your order or delivery, please send us an email at firstname.lastname@example.org
DAMAGED PARCELS OR ITEMS
In the unfortunate event of a damaged or faulty package or item, Hunting for Wildflowers will arrange for a replacement item to be sent to you within a reasonable time frame. Please email Hunting for Wildflowers email@example.com within 48 hours of receipt of your order with details of the damage and we will discuss the best way forward.
Please note: Hunting for Wildflowers will, at all times, honor its obligations under Australian Consumer Law.
If an item is advertised as 'pre-order' this means that we are waiting for stock to arrive at our warehouse and we are allowing customers to place an order in advance. You will need to pay for the item in full and it will be allocated to you, so you won’t miss out if the item sells out before the stock arrives. We try to be as accurate as possible with pre-order arrival dates but sometimes the shipping date will change for reasons outside our control. Please note that pre-orders cannot be cancelled for any reason including unexpected delays.
CHANGES AND CANCELLATIONS
Once placed via the Hunting for Wildflowers website orders are considered final. Should you wish to add an item after placing your order and before it is shipped please send us an email at firstname.lastname@example.org as soon as possible. Please note that we may not be able to refund your order should you wish to cancel or change it.
During sales we are not able to add or change orders once final.
OWNERSHIP OF INFORMATION
Hunting for Wildflowers creates the photos, pictures, graphics and descriptions for this website. All information, visual and text, is owned by Hunting for Wildflowers and may not be used by any other party without the express permission of Hunting for Wildflowers. Taking of any content, visual or text, will be deemed as a breach of copyright.
ADVERTISED GOODS/COLOUR REPRESENTATION
Hunting for Wildflowers displays products in a variety of ways, however colours displayed on a computer/phone/tablet screen vary and may not represent the exact colours.
Hunting for Wildflowers makes every effort to ensure that all of our products look as close to the photographic representations displayed on our website. As many of our products are handmade we consider subtle variations in colour and size to be normal and part of what makes our product unique. Much effort has been made to ensure the accuracy of information provided on this website.
NATURAL MATERIALS AND HANDMADE PRODUCTS
As some of the products we stock are made from natural materials or are handmade, variations may occur from the image. Each piece has its own unique characteristics which we do not see as a defect, but a testament to the beauty and variety found in nature.
As this is a normal feature of natural materials and handmade items, we do not accept returns on these product.
Your data will not be shared with any third party. Hunting for Wildflowers is a small business committed to partnering with you to bring joy and fun. We want you to have a great experience when ordering from us. If you have any questions or concerns, please contact us.